Important contact numbers & procedures for our tenants to know over the Christmas period

What a year it’s been! And now it’s that special time once again to spend Christmas and New Year’s with your loved ones.

However, nothing spoils Christmas lunch like a burst water main or broken toilet!

So at Blink, not only are we wishing you a safe and happy holiday period, but also giving you this important information for what to do when you have repair and maintenance needs over the break.

Our offices in QLD and NSW have different shutdown periods and different points of contact, so read on for a guide for our Blink tenants on what constitutes an emergency and what you can do about it.

Blink QLD

Closed from midday 23rd December – Re open Monday 4th January

For any roof leaks or flood/storm related damage during this period please contact the State Emergency Service (SES), by calling 132 500.

For any power outages, contact Energex by calling 136262.

We have a list of approved contacts for emergency repairs over the Christmas period.

Before calling, make sure your situation is listed as an emergency repair below:

• A burst water service or a serious water service leak.
• A blocked or broken toilet.
• A serious roof leak.
• A gas leak.
• A dangerous electrical fault.
• Flooding or serious flood damage.
• Serious storm, fire or impact damage.
• A failure or breakdown of the gas, electricity or water supply.
• A failure or breakdown of an essential service or appliance on the property for hot water, cooking or heating.
• A fault or damage that makes the property unsafe or insecure.
• A fault or damage likely to injure a person, damage property or unduly inconvenience a tenant.
• A serious fault in a staircase, lift or other common area of the property that unduly inconveniences a tenant in gaining access to, or using, the property.

All other repairs are considered routine repairs and can be dealt with via our office after January 4.

Who to call in an emergency

Emergency Plumbing & Electrical Contacts

Gold Coast

Down the Drain                          0414 761 805 

Platinum Electrical                    1300 606 380              
                              

Pimpama-Logan                        

Res Plumb                                  0435 940 018

Platinum Electrical                    1300 606 380

Beaudesert                                 

Tom Moore Plumbing                5541 1507

Platinum Electrical                    1300 606 380

North Brisbane-Caboolture    

AC Plumbing                              1300 161 615

Platinum Electrical                    1300 606 380

Chinchilla/Miles                                      

Mullins Plumbing                        0428 134 703

Electeck Services                       0407 731 996

Yeppoon Area/Surrounds       

Plumbcall Capricorn Coast         5939 8856

Luke Findlay Electrical                0408 298 114

Cairns- Plumbing & Electrical                              

Taylor Made                                 0418 798 362

Blink NSW

Closed from 5pm, Thursday 24th December, 2020 – Re open 9am, Monday 4th January, 2021

For the time we are closed, should there be any urgent repairs you can contact our below listed trades people, but first make sure your situation matches the below list: 

• A burst water service (in houses and townhouses only).
• An appliance, fitting or fixture that uses water or is used to supply water that is broken or not functioning properly, so that a substantial amount of water is wasted.
• A blocked or broken toilet system.
• A gas leak.
• A dangerous electrical fault.
• Flooding or serious flood damage.
• Serious storm or fire damage.
• A failure or breakdown of the gas, electricity, or water supply to the premises.
• A failure or breakdown of any essential service on the residential premises for hot water, cooking, heating, cooling or laundering.
• Any fault or damage that causes the premises to be unsafe or insecure.

Who to call in an emergency

Electrical Repairs

Sydney Electrical Doctor (Mohammed)       0435 103 004

Plumbing Repairs

Splash Plumbing (Sara)                                      02-8093 5457

Black and Gold Plumbing (Morris)    0401 686 222

Handyman

Andrew Gray                                                       0417 691 360

If there are any minor repairs that require attention please send through an email to nsw@blinkproperty.com.au, with your request and we will attend to them as quickly as possible upon our return.

Reminder

We would also like to take this opportunity to remind you to please ensure that over the festive season your rental payments remain top priority and rental payments are made on time.

Once again, Blink Property would like to wish you and your family a Merry Christmas and a safe and a happy New Year.